Terms of Service
Fimo

Terms of Service

Effective January 21, 2026

These terms constitute a legal agreement between you and Strapi, Inc (“Strapi,” “we,” or “us”). Your use of fimo.ai (the “Site”) and the services made available on the Site (the “Services”) is subject to these Terms of Service (“Terms”). By using the Site and any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, you agree to our Privacy Policy; and commit to comply with all applicable laws and regulations.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

We may revise these Terms at any time by posting updated terms on the Site or providing you with notice. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms.

1. Definitions

For purposes of these Terms, here is what we mean when we use these terms:

  • “AI Models” means machine-learning models and systems, including third-party models, used to generate Outputs.
  • “Credits” means the prepaid, non-refundable, non-redeemable units you purchase or receive to use the Services. Credits are consumed as you use the Platform.
  • “Customer Data” means any content, code, text, images, files or other data thatyou input, upload, submit, host, or generate through the Services, including applications you create using the Platform. Customer data does not include include Usage Data or Fimo Materials
  • “Fimo Materials” means the Platform, the Services, the Site, and all related software, technology, documentation, tools, templates, algorithms, models, interfaces, content, and other materials that we develop, provide, or make available, together with all improvements, modifications, and derivative works. Fimo Materials do not include your Customer Data.
  • “Infrastructure Provider(s)” means third-party providers of hosting, database, storage, networking, or related infrastructure services we use to provide the Servies.
  • “Output” means code, content, or other outputs generated by the Service.
  • “Personally Identifiable Information” or “PII” means any information that identifies, relates to, describes, or could reasonably be linked to a specific individual.
  • “Platform” means our software platform, accessible through the Site, that lets you create applications and websites by interacting with artificial intelligence.
  • “Services” means the Platform and all related features, tools, modules, integrations, documentation, and support services we make available to you under these Terms.
  • “Site” means fimo.ai and any associated domains or subdomains we control.
  • “Third-Party AI Provider(s)” means external providers of artificial intelligence models or related services that you can access through the Platform.
  • “Usage Data” means telemetry, logs, performance data, usage metrics, and other technical data generated by or in connection with your use of the Services. Usage Data does not include Customer Data or PII.

2. Eligibility

You may use the Services only if you are at least eighteen (18) years old or the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract. The Services are not intended for individuals under the age of eighteen (18), and we do not knowingly collect or solicit personal data from anyone under this age. If we discover that we have collected personal data from a minor without verifiable parental consent, we will promptly delete that information. If you believe we may have collected such data, please contact us at legal@fimo.io.

By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of a company or other entity, you further represent that you have authority to bind that entity to these Terms.

3. License Grant and Use Restrictions

A. License Grant

Subject to your continued compliance with these Terms we hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your personal or internal business purposes, as permitted by your subscription plan. This license does not give you any ownership interest in the Services or Fimo materials, and all rights not expressly granted are reserved by us.This license terminates immediately if you violate these Terms or your account is terminated for any reason. No implied licenses are granted.

B. License Restrictions

You shall not, and shall not permit any third party to:

  1. copy, modify, distribute, sell, lease, sublicense, or otherwise exploit the Services except as expressly permitted in these Terms;
  2. resell, provide, or make the Services available to any third party on a service bureau or time-sharing basis;
  3. share your account credentials or allow unauthorized access to your account;
  4. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or algorithms underlying the Services;
  5. bypass or disable any security, usage, or access controls;
  6. use automated tools (such as bots, scrapers, or crawlers) to access or interact with the Services without our written permission;
  7. upload, transmit, or distribute any malicious code, viruses, or harmful content;
  8. overload, disrupt, or interfere with the normal operation of the Services;
  9. use the Services to harass, defame, impersonate, or otherwise harm others;
  10. use the Services in violation of applicable laws, regulations, export controls, or sanctions;
  11. use the Services to generate or disseminate harmful, misleading, unlawful, or infringing content;
  12. misrepresent Output as human-generated in contexts where it could cause harm or deception;
  13. use Output without appropriate review in high-risk or sensitive contexts (including medical, legal, financial, or safety-critical uses);
  14. extract, reconstruct, or attempt to determine model weights, training data, or system logic;
  15. use the Services, Output, or prompts to train, develop, or improve competing AI models, products or services.

C. Subdomain Usage and Management

If you use our Services to deploy applications or websites on subdomains under fimo.com (for example, [your-site-name].fimo.com), you acknowledge and agree that:

  1. We retain all ownership rights in the fimo.com domain and all subdomains.
  2. We reserve the right, at our sole discretion, to reclaim, reassign, redirect, suspend, or terminate any subdomain at any time and for any reason, including but not limited to:
    1. enabling the subdomain to be used by another user or for another purpose that better serves the Fimo community;
    2. preventing confusion, impersonation, or trademark infringement;
    3. addressing abuse, policy violations, inappropriate content, or violations of our Terms;
    4. recycling inactive or underutilized subdomain names, particularly common word or single word subdomains;
    5. technical, operational, or business reasons.
  3. We will generally provide a 7 days advance notice before reclaiming a subdomain to allow you time to transition to a custom domain or challenge the reclamation. However, we reserve the right to reclaim subdomains immediately without notice when necessary to address urgent issues, including but not limited to violations of our Terms, legal requirements, security threats, or abuse.
  4. You have no proprietary, possessory, or ongoing rights to any specific subdomain, and reclamation of a subdomain does not entitle you to a refund or any other compensation.
  5. All content hosted on fimo.com subdomains must comply with our Terms.

4. Billing & Payments

A. Platform Subscriptions

You can use the Platform under a free or paid plan, as described on the Site. Paid plans are billed in advance on a monthly basis and renew automatically unless you cancel before the renewal date in your account settings. Plan limits (for example, projects, included Credits, features, or usage thresholds) are described on the Site and may change from time to time. Except where required by law, subscription fees are non-refundable.

B. Credits

The Platform runs on Credits. Credits are consumed as you use the Service. Additional Credits may be purchased in addition to your monthly included Credits. Credits do not roll over and must be used within the applicable billing period. Unused credits expire at the end of each billing period and are non-refundable, non-transferable, and have no cash or monetary value. All credits expire immediately upon termination of the Subscription.

C. Buying Credits

You may purchase Credits through Stripe or another third-party payment processor that we designate from time to time. By purchasing Credits, you agree to be bound by the applicable terms and conditions of the payment processor in addition to these Terms. We rely solely on the records, calculations, and determinations of our designated payment processor with respect to payments, metering, invoicing, and account balances, and you agree that those determinations are final and binding absent manifest error.

D. Invoices and Records

We issue monthly invoices that show: (a) your Platform subscription charges and (b) additional credits purchased (if any). Invoices are generated based on the records of our designated third-party payment processor. We rely solely on the records, calculations, and determinations of that payment processor with respect to payments, metering, invoicing, and account balances, and you agree that those determinations are final and binding absent manifest error.

E. No Refunds; Not a Financial Instrument

Credits are non-refundable and non-redeemable for cash or any other value. Credits represent only a limited license to access the Services and are not deposits, stored value, or financial instruments.

F. Metering and Third-Party Dependencies

We use reasonable efforts to meter usage accurately, but metering depends on third-party services (including Stripe, Hyperline, and Third-Party AI Providers). By using the Services, you agree that our metering and billing records are authoritative.

G. Taxes and Withholding

Fees and Credits are exclusive of taxes. You’re responsible for any taxes, duties, or government charges that apply, other than taxes based on our income.

5. Refunds and Termination

A. Forfeiture on Termination

If your account/Services are terminated by us for a breach of the Terms by you, any remaining Credits will be forfeited. If you cancel your account/Services, the remaining Credits will remain available until the end of billing period. If we terminate your account/Services for any reason other than your breach of the Terms (including for security, legal, or other reasons not attributable to you), any remaining Credits will be applied to fees owed through the effective date of termination, after which they will expire.

B. No Refunds

Except where required by law, all fees are non-refundable.

C. Effect of Termination

Termination of your account or these Terms ends your right to access the Services, but does not affect any rights or obligations that, by their nature, should continue (for example, intellectual property rights, disclaimers, limitations of liability, indemnification, and payment obligations).

6. Suspension and Termination for Breach

We may suspend or terminate your account, access to the Services, or any portion of them immediately if we reasonably believe you have violated these Terms (including the License Restrictions above) or engaged in fraudulent, abusive, or unlawful activity. Suspension or termination does not limit any other remedies available to us under law or equity, and you remain responsible for all fees and charges incurred up to the date of suspension or termination.

7. Customer Data and Privacy

A. No Sensitive Data

You agree not to upload, input, or otherwise provide any protected health information under HIPAA, or any other sensitive categories of data (such as financial account numbers, government identifiers, or biometric data). Our Services are not designed to handle that type of data, and we disclaim all responsibility if you choose to submit it.

B. Use of Infrastructure and AI Providers

The Services, including the Platform, run in part on Infrastructure Providers. In addition, the Platform transmits your inputs, prompts, and related data to artificial intelligence systems, including large language models and other machine learning models, in order to generate code, content, or other outputs. These systems are provided by us, by Third-Party AI Providers (such as OpenAI, Google, or OpenRouter), or by models that you connect yourself. By using the Services, you consent to these transfers, processing, and storage.

C. Rights in Customer Data

Except for PII, you grant us a worldwide, perpetual, royalty-free license to use, copy, modify, process, analyze, and otherwise exploit your Customer Data for our business purposes, including without limitation: operating, maintaining, and improving the Services; creating benchmarks, analytics, and insights; and any other lawful business purpose.

We do not use Customer Data or Output to train, fine-tune, or otherwise improve machine learning models or AI Models used by the Service.

D. Use of PII

We do not sell PII and we do not share it with third parties for advertising or marketing. However, we may anonymize and aggregate PII, and once anonymized and aggregated, we may use it for any business purpose without restriction.

E. Retention and Deletion

  • We may retain indefinitely Customer Data in an anonymized and aggregated form for the purposes set out in the "Rights in Customer Data" section.
  • We can retain PII as long as reasonably necessary to provide the Services.
  • We may also retain specific PII, after account closure or deletion requests, for fraud prevention, legal defense, or to comply with our legal obligations.
  • Deleted data may persist in backups for a limited time before being permanently removed.
  • Usage Data and anonymized or aggregated information may be retained indefinitely.

F. Infrastructure Provider Use of Data

Certain Infrastructure Providers may have the right under their own terms to use aggregated or anonymized usage data derived from your activity for their own business purposes. By using the Services, you acknowledge and agree to those providers’ rights.

G. Customer Responsibility

You are responsible for ensuring that your use of the Services, including transfers of Customer Data through the Platform, or any model or service you connect, complies with applicable data protection and privacy laws.

8. AI Use Disclaimer

The Services uses artificial intelligence models to generate Output. Output may contain errors, inaccuracies, or other issues and should not be relied upon without independent review and testing. You are solely responsible for reviewing, validating, and using any Output, whether it is generated through our Platform’s integrated AI Models or any model or API that you connect to the Services.

You assume full responsibility for your use of Output and agree not to rely on it for critical or high-risk functions (including medical, legal, financial, or safety-related purposes) without appropriate safeguards. Output may be similar or identical to content generated for other users who submit similar prompts. We do not guarantee that Output will be unique, free of third-party rights, accurate, or suitable for any particular purpose.

9. Service Dependencies and Availability

We provide the Services, including the Platform, using a combination of our own technology and third-party providers. These include Infrastructure Providers and Third-Party AI Providers. Because we do not fully control these providers, we cannot guarantee the uninterrupted availability, performance, or security of the Services. You understand and agree that interruptions, delays, or errors may occur, and that we will not be responsible for issues caused by those providers or by events beyond our reasonable control (including force majeure events).

10. Term and Termination

These Terms begin when you first accept them or start using the Services and continue until terminated. You may terminate your account and stop using the Services at any time through your account settings.

We may terminate your account or access to the Services for convenience by providing you with advance notice, or as otherwise provided in the "Suspension and Termination for Breach" section. We may also discontinue or modify the Services in whole or in part at any time by providing you with advance notice.

Upon termination, your right to access the Services ends immediately. You remain responsible for all fees and charges incurred up to the date of termination. Any unused Credits are forfeited as described in the "Refunds and Termination" section.

11. Ownership

A. Our Rights

We (and our licensors) own all rights, title, and interest in and to the Services and Fimo Materials. This includes the Platform, the Site, all underlying software, infrastructure, technology, databases, APIs, models, algorithms, interfaces, and tools, and all improvements, modifications, or derivative works of the foregoing. Except for the limited license we grant you under these Terms, we reserve all rights in and to the Services and Fimo Materials.

B. Your Rights

As between us, you own your Customer Data, including the applications, websites, or other projects you build using the Services. As between us, you also own any Output generated for you through the Services, subject to any third-party rights in the underlying models, training data, or outputs.

C. Usage Data

We own all Usage Data generated by or in connection with your use of the Services. We may use Usage Data for any business purpose, including monitoring, analytics, benchmarking, improving the Services, and developing new features or offerings.

D. Feedback

If you provide us with any suggestions, feedback, ideas, or other informationrelating to the Services or our business (“Feedback”), you agree that we may use, copy, modify, distribute, publish, or otherwise exploit that Feedback for any purpose, in any form, and through any medium, without restriction or compensation to you. You also agree that we have no obligation to keep Feedback confidential.

E. Relationship to Other Terms

Nothing in these Terms transfers ownership of Customer Data or Output to us, or ownership of the Services or Fimo Materials to you.

12. Warranties and Disclaimers

THE SERVICES, INCLUDING THE PLATFORM AND ALL OUTPUTS, IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE AND OUR LICENSORS AND PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES OR ANY RESULTS YOU MAY OBTAIN. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, ORIGINAL, OR FREE OF HARMFUL CODE, OR THAT OUTPUT WILL BE ACCURATE, RELIABLE, OR SUITABLE FOR YOUR INTENDED USE. YOU ACKNOWLEDGE THAT USE OF THE SERVICE AND RELIANCE ON ANY OUTPUTS IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR LICENSORS, PROVIDERS, AFFILIATES, AND OFFICERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY DOWNTIME, FAILURES, DELAYS, OR OTHER ISSUES CAUSED BY INFRASTRUCTURE PROVIDERS, THIRD-PARTY AI PROVIDERS, OR OTHER THIRD PARTIES; FOR ERRORS OR INACCURACIES IN OUTPUT; FOR ANY ACT OR OMISSION BY YOU, YOUR USERS, OR ANYONE USING YOUR ACCOUNT; OR FOR LOSS OF CUSTOMER DATA, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

14. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  1. any content or Customer Data or Outputs published or used by you, including claims of infringement, misappropriation, or violation of third-party rights;
  2. your failure to comply with these Terms or applicable laws or regulations;
  3. Your violation of the terms of any Third-Party AI provider or Infrastructure Provider;
  4. infringement or misappropriation of third-party rights arising from your use of the Service;
  5. your use of the Service in combination with third-party products or services.

We reserve the right to assume exclusive control of the defense of any indemnified claim at your expense.

15. Notices

We may provide notices to you (including changes to these Terms, updates to our Services, or other important information) by email to the address associated with your account, through in-product notifications, or by posting on our website. Notices are deemed given when sent.

All legal notices to us must be sent to:

  • Email: legal@fimo.io
  • Address: 548 Market St, PMB 60577, San Francisco, CA 94104, USA

Notices sent by email are deemed received when sent; notices sent by mail are deemed received three (3) business days after mailing.

16. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or relating to them, the Services, or your use of the Services will be governed by and construed under the laws of the State of California, without regard to its conflict of law principles.

You agree that the state and federal courts located in San Francisco County, California will have exclusive jurisdiction over all disputes and claims arising out of or relating to these Terms or the Services, and you consent to the personal jurisdiction of those courts.

Any dispute with us must be brought on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding and shall be submitted to and determined by arbitration. You and Strapi each waive any right to a jury trial in any legal proceeding arising out of or related to these Terms or the Services. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. For Claims of five million United States dollars ($5,000,000), or less, the arbitration shall be administered pursuant to JAMS' Streamlined Arbitration Rules and Procedures. Any judgment awarded by JAMS may be entered in any court having jurisdiction.

Our failure to enforce any right or provision in these Terms will not be considered a waiver of those rights. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Survival

The provisions of these Terms relating to intellectual property, data rights, disclaimers, limitations of liability, indemnification, governing law, and any other terms that by their nature should survive, will continue in effect after termination of your account or these Terms.

18. Publicity Rights

If you are a business entity, you grant us a non-exclusive, worldwide, royalty-free license to use your name, logo, and trademarks ("Marks") to identify you as a customer on our website, in customer lists, pitch materials, investor presentations, and other marketing and promotional materials.

You may revoke this license at any time by giving us written notice. After we receive your notice, we will make commercially reasonable efforts to stop using your Marks in new materials, but we are not required to recall or destroy materials already in use.

You represent and warrant that you have all necessary rights to grant this license and that our use of your Marks as permitted here will not infringe or misappropriate any third-party rights.

19. Copyright Policy and DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act ("DMCA"). By using the Services, you agree to comply with our Copyright Policy and the DMCA.

If you believe your copyrighted work has been copied and made available through the Services in a way that constitutes infringement, please send a written notice to our designated agent in accordance with our Copyright Policy.

If your content has been removed in response to a DMCA notice and you believe this was in error, you may send us a counter-notice as described in our Copyright Policy.

20. Miscellaneous

A. Entire Agreement

These Terms are the entire agreement you and us regarding the Service and supersede all prior or contemporaneous agreements, communications, and understandings (whether written or orgal) relating to the Services.

B. Assignment

You may not assign, delegate, or transfer these Terms, by operation of law or otherwise, without prior written consent. We may assign, delegate, or transfer these Terms, in whole or in part, without restriction. Any attempt to assign in violation of this section is void.

C. Export Controls and Sanctions

You may not use the Services if you are located in, or action on behalf of a person or entity located in a country or territory that is subject to U.S. government embargoes or sanctions (including Cuba, Iran, North Korea, Russia, Syria, and the Crimea, Donetsk, or Luhansk regions of Ukraine), or if you are on any U.S. government list of restricted or prohibited parties. You represent and warrant that you are not subject to such restrictions.

D. Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

E. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

F. Contact Information

Email: legal@fimo.io
Address: 548 Market St, PMB 60577, San Francisco, CA 94104, USA